y'ello mnp

jan 19 2007

i have finally ported my number and yes, i moved over to mtn. out of all the places i went to, they were the friendliest, most helpful and least fussed that am a freelancer and don't have payslips for the past 3 months. cell c wanted me to supply a ck1 form (or something similiar, ie registered business), 3 months business bank account statements aswell as the normal required documents in order to port to them. i was with vodacom, indirectly, but i wanted to port from my 3rd party provider (altech autopage) directly to them. i didn't get to ask them what they wanted from me in order to port, they were unfriendly and didn't have any deals that rang my bell.

i started the process last week, it took approximately 5 business days for the change to happen. slow, but there was a delay because i supplied my cheque bank account details and wanted to get debited on my credit card, so they actually needed my credit card statements from the last 3 months. i got approved on tuesday morning and got my new sim and phone that afternoon, my port from vodacom to mtn only went through this morning - it wasn't ported by the time i went to bed last night but when i woke up i was officially an mtn subscriber!

i got the imate kjam and after 2 days i know the basics. it comes with a 190 page manual that i haven't even started reading... so this w/end will be spent figuring out all the features. i must say i am impressed so far and the camera is really cool - although it has nothing on the nokia n73, which was initially my first choice - but i didn't buy it for the camera!

now i need some mtn subscriber readers to drop me a line and tell me more about what i can do as a subscriber to mtn. i already know how to check my balance... and that's about it!

Posted by sarah | personal, tech

comments

sarah | 2007-02-02 07:20:19

i must admit i have already had problems with the customer service line people (808). i wanted to add a sms bundle to my contract and the lady wouldn't charge me the 25 bucks for 50 free local sms's because she didn't know the rotation of my contract. i kept telling her that i didn't care when it was, i wanted the 50 free local sms's now and she said she'd call me back after she had found out when my contract rotation was and i haven't heard from her since - it's been a week!

2. not relevant just yet because i guess this rotation thing is happening but my free minutes are finished already, 2 days before the end of the month actually, so i called people less. 1st of feb came and went and i still don't have any free minutes? i haven't had time to pop into the store to find out "what's up?", which i would rather do than call 808 and chance speaking the 'rotation' girl again...

other than those 2 things, i am happy so far. glad to be rid of mo :)

thanks for the tips warren ( i just knew you would be of some assistance, if and when you could comment!), the quick voicemail number is well handy!

Warren | 2007-02-02 07:19:31

So glad that you made the switch to MTN - you'll be much happier with the yellow guys :)

Here's some useful numbers I've collected over the years:

MTN Callback (aka Please-call-me)
usage: *121*# send

To set your phone up for MMS, GPRS and other services:
usage: *123# send

MTNSP Customer service line:
808 (or +27831808 from any landline)

MTNSP (tollfree) Billing line:
16202

Voicemail:
100 - lengthy voice prompts before messages
111 - quick access to voice messages

craig | 2007-01-26 14:34:29

hey sarah

merry-merry and belated wishes for the new year.
Just got back from a trip overseas and love the new look and divisions of Phunkd.
The phone looks pretty damn cool too.

take care
craig p

sarah | 2007-01-21 17:14:43

testing blogging from my imate, pretty cool!

sarah | 2007-01-19 16:03:36

hey dude the cool thing about mnp is that i get to keep my cell phone number, i just changed providers! if you wanna know more you might wanna read this post where i went into more detail and there's a few links to more information.

so that means you can still get me on the same number i have for the past few years!

nassty | 2007-01-19 15:05:27

hey squares - let me know what your new number is...